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PRIVACY POLICY

Saint Louis Shakespeare Festival (STL SHAKES) is committed to protecting your privacy. This Statement of Privacy applies to the STL SHAKES web site and governs data collection and usage. By using the this website, you consent to the data practices described in this statement

Collection of your Personal Information

STL SHAKES may collect personally identifiable information, such as e-mail address, name, home or work address or telephone number. STL SHAKES also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, interests and favorites.

There is also information about your computer hardware and software that is automatically collected by STL SHAKES. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by STL SHAKES for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the STL SHAKES Website.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through STL SHAKES forms, this information may be collected and used by others. 

STL SHAKES encourages you to review the privacy statements of web sites you choose to link from so that you can understand how those websites collect, use and share your information. STL SHAKES is not responsible for the privacy statements or other content on websites outside of the STL SHAKES and STL SHAKES family of websites.

Use of your Personal Information

STL SHAKES collects and uses your personal information to operate the STL SHAKES Website and deliver the services you have requested. STL SHAKES also uses your personally identifiable information to inform you of other products or services available from STL SHAKES and its affiliates. STL SHAKES may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

STL SHAKES does not sell, rent or lease its customer lists to third parties. STL SHAKES may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, STL SHAKES may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to STL SHAKES, and they are required to maintain the confidentiality of your information. STL SHAKES occasionally trades lists with other worthy non-profits for mailing and emailing of its brochures.

STL SHAKES does not use or disclose sensitive personal information, such as race, religion, or political affiliations.

STL SHAKES Websites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on STL SHAKES or the site; (b) protect and defend the rights or property of STL SHAKES; and, (c) act under exigent circumstances to protect the personal safety of users of STL SHAKES, or the public.

Use of Cookies 

The STL SHAKES web site uses “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. When you return to the same STL SHAKES web site, the information you previously provided can be retrieved, so you can easily use the STL SHAKES features that you customized. If you choose to decline cookies, you may not be able to fully experience the interactive features of the STL SHAKES services or web sites you visit.

Security of your Personal Information

STL SHAKES secures your personal information from unauthorized access, use or disclosure. STL SHAKES secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

STL SHAKES will occasionally update this Statement of Privacy to reflect company and customer feedback. STL SHAKES encourages you to periodically review this Statement to be informed of how STL SHAKES is protecting your information.

Privacy Question?

REFUND POLICY 

Refunds and exchanges are made at the discretion of management up to the date of the performance or event. The resale of ticket for more than its face value without the written consent of the management is prohibited by law. You assume all risk and danger incidental to the event or performance whether occurring prior to, during, or after said show.

You agree that the management, its agents, and the performers are not responsible or liable for any injuries resulting from such causes. No illegal drugs, or weapons allowed. No recording devices, flash photography, or video cameras permitted. No transmission or aiding in transmitting any description, account, picture, or reproduction of the event or performance. You hereby consent to the reasonable search for drugs, or weapons.

You further consent to the use of your image or likeness incidental to any display, transmission, or reproduction of the event. Management reserves the right to refuse admission or eject any person whose conduct is deemed by management to be disorderly or who fails to comply with the terms and conditions herein. In the event of a cancellation for which there is no rescheduled date, a refund for this ticket may be issued at the option of the management and may not include additional ticketing fees (i.e., ticketing operations fee, shipping fees, etc.).

Ticket Question?