Everything you need to know to plan your visit to the Saint Louis Zoo.
Romeo & Zooliet
- July 8 – August 17, 2025 (Tuesday-Sunday) at 7:30 p.m.
- Ticketed event at the Saint Louis Zoo
F.A.Q.
WHAT TIME DOES THE PERFORMANCE BEGIN?
- 7:30 PM CT
HOW CAN I ATTEND?
- Tiers 1-4 include chair seating.
- Tier 5 is bring-your-own blanket seating.
- All tiers are “open seating” within each tier. If lone seats are left open, groups may be asked to shift over to allow a group to sit together.
- No outside chairs are allowed.
- No blanket seating allowed in Tiers 1-4.
WHAT NIGHT ARE THE PERFORMANCES?
- There are performances nightly Tuesday-Sunday. There is no show on Monday.
ACCESSIBILITY
- Accessible seating is available with Tier 4.
(If accommodations are needed to participate in the Royal Banquet experience or to enjoy other seats, please call (314) 646-4797.) - ASL and Audio Description night on Wednesday, July 16.
ARE PETS ALLOWED?
- Dogs or other pets are prohibited. Service animals are permitted, except in the Cypress Swamp (1904 Flight Cage) and Bird House. A service animal must be under the control of its handler. Under the Americans with Disabilities Act (ADA), service animals must be harnessed, leashed, or tethered, unless the individual’s disability prevents using these devices or these devices interfere with the service animal’s safe, effective performance of tasks. In that case, the individual must maintain control of the animal through voice, signal, or other effective controls.
- Dogs whose sole function is to provide comfort or emotional support do not qualify as service animals under the ADA and are not permitted inside the Zoo.
WHAT ARE THE FOOD & DRINK OPTIONS IN THE GLEN?
Guests are not allowed to bring any outside food and drink. Located at the top of Historic Hill amid the peace and quiet of Red Rocks, East Refreshments features delicious made-to-order personal pizza, along with many of your zoo favorites like toasted ravioli, taco nachos, wraps and more!
WHAT IS THE RAIN POLICY?
Performances may be delayed or paused due to inclement weather or unforeseen circumstances. We will make every effort to continue the show. Performances will not be canceled before 8:30 p.m. unless warranted by safety concerns.
If a show is canceled less than 45 minutes into the performance (measured from the actual start time), partial or full refunds will be issued as follows:
- Tier 1: Partial refund (excludes VIP experience, food voucher, and parking).
- Tiers 2 & 3: Partial refund (excludes food voucher and parking).
- Tiers 4 & 5: Full refund.
A Zoo representative will contact ticket holders receiving partial refunds to process the refunds to the original form of payment. Refunds will be issued as promptly as possible. Please note that tickets are not transferable and are only valid for the date on your ticket. If a performance is canceled, we encourage you to purchase tickets for another night of the event.
- Tickets are nonrefundable (except as outlined above in “Weather • Cancellations”).
- Want to exchange your tickets for a different date of the event?
We do our best to offer flexibility and accommodate such requests as ticket availability allows. However, in such instances, please note our policy remains that tickets are nonrefundable.
Cancellation policy subject to modification. Please check back for updates.
GETTING TO THE ZOO
PARKING OPTIONS:
- Free parking on the South Lot is included with Tier 1, Tier 2 and Tier 3.
- Member-discounted pricing is available with Tier 4 and Tier 5.
- Free parking in the West Circle Drive Lot, west of the Saint Louis Art Museum. 10 min. walk
- Free lots by the Muny and in front of the Forest Park Visitor’s Center. 30 min. walk
- Paid parking is available in The Saint Louis Zoo. More Info
BICYCLES: There are bicycle paths located throughout Forest Park.
- Bicycles (racks are available at entrances)
METROLINK: Guests can ride the MetroLink to the Forest Park/DeBaliviere station, then take MetroBus route #90 Hampton south (or Forest Park Trolley). The bus and Trolley both stop within a short walking distance of the Zoo’s North Entrance on Government Drive.
PHOTOGRPAHY
Photography and video recording is not permitted during the performance. We encourage you to take photos and selfies in the Glen before or after the show and tag us @stlshakesfest across platforms!